Machines Replacing Humans

Friday, September 23, 2016

AutomationAre you ready to be replaced by a machine? It is much closer than you think. A July 2016 article in McKinsey Quarterly (Read it here) reports on a major investigation undertaken by McKinsey to determine how much of each occupation automation could take over right now. At the moment, 45% of activities people are paid to do now could be automated.

However, while technical feasibility is a big factor, there are other factors to also consider, including:

  • The cost of developing and deploying;
  • The current supply and cost of labour;
  • Benefits beyond labour substitution – fewer errors, better quality, etc.
  • Regulatory and social-acceptance issues (are we really ready for a robot to perform routine surgery on us?)

The reality is also that it is more technically feasible to automate predictable physical activities than unpredictable ones (e.g. assembly line welding versus raising outdoor animals). Interestingly, though, it is not manufacturing that has the highest potential for automation, instead, it is accommodation and food services, with its routine activities of preparing, cooking and serving food, clean-up, preparing beverages, and more.

Another area that can have high rates of automation is in the middle-skill jobs, that include data collection and processing. This is where one-third of workplace time is spent and has great potential across all jobs. But in the financial services sector, it takes up on average 43% of a worker’s time and is ripe for automating.

Activities with a low potential for automation are typically those that involve managing and directing people, or where expertise is applied to decision making, planning or creative work. Humans also still need to determine proper goals, interpret results and provide common sense checks for solution. And the sector with the lowest technical feasibility of automation is education, as the essence of teaching is deep expertise and complex interactions with other people.

The article concludes with a very interesting point – the majority of the benefits of automation may come not from reducing labour costs but from raising productivity through fewer errors, higher output, and improved quality, safety and speed.

Are you ready for the future? If you would like further information on how Avondale Business School can help your organisation, contact Warrick Long

E: [email protected]

P: 02 4980 2168