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Play it again

Tuesday, September 20, 2022

I get annoyed when politicians repeat their rehearsed “sound bites.” I struggle hearing the same story for the umpteenth time. But it does help me to remember.

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Rethinking feedback

Wednesday, September 15, 2021

Delivering feedback: lots of advice. Receiving it? Not so much. So, our HR generalist Jolisa Rabo wrote this to help make conversation between you and your team more authentic.

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Craving in-person contact: it could be a problem

Thursday, May 20, 2021

How to best manage proximity bias It’s a COVID thing. Lockdowns are good for virus control but bad for social connection. As they lift, we seek the company of those within our circle of influence. This is pretty clear in Microsoft’s annual Work Trends Index, which surveyed more than 31,000 …

Communicating Through The Noise

Wednesday, March 6, 2019

“Sorry?” That is the reflex response from anyone in my family when one of us makes even a vague comment about ears or hearing. The goal is to try and get the person to repeat what they said. Silly, I know, but we’ve been doing it for so long it …

Sydney Teams Gather at ABS for Day of Learning and Fun

Sunday, September 9, 2018

Getting away from their usual environment, 13 colleagues from the Greater Sydney Conference of the SDA Church Company, Schools Company and Aged Care Company spent a day with the Avondale Business School (ABS) for their annual Professional development program. ABS have been involved with providing a day of fun, challenge …

Miscommunication or Missed Communication?

Wednesday, August 1, 2018

If miscommunication were causing delays and failures in project completion in your business, and sales were clearly identified as being lost to the same causes, and over half your workforce identified it as causing stress, wouldn’t you actually want to deal with it? Apparently not, according to recent findings from …