Social Media Trends for 2017

Sunday, December 4, 2016

Like it or not, social media has become a mainstay for communication, both at a personal and business level. And in 2017 there are some trends that will change the game, according to Tom Ward writing in a recent Forbes online blog (read it here). Ward cites the fact that …

Appealing to the Millennials

Sunday, September 27, 2015

Very recently LinkedIn undertook a worldwide survey of the Millennials (born 1981 – 1997) about their attitudes to the financial services industry, and banking in particular. Business Insider has accessed the data for the Australian people and have compiled an infographic that gives their preferences. You can read about it …

The Millennials

Monday, July 20, 2015

They are no longer coming, they are here! The Millennials (ages 17 – 29) have arrived in the workforce and have money to spend. They are like no other generation before, coming from a period of significant prosperity with little adversity. And they know how to flex their collective muscle. …

Cell Phone Distraction

Monday, July 20, 2015

Turning our cell phones onto silent in order to focus and not be distracted may just be a fallacy. A new study just released (read it here) has found that where we even hear or feel the buzz of our cell phone, our concentration breaks and we are more likely …

3 Ways Customer Service Has Changed

Sunday, April 26, 2015

Writing in a recent Businessnewsdaily.com blog (Read it Here), Nicole Fallon highlights a significant consequence of social media and mobile technology – the ability of your customers to broadcast their experiences (positive and negative) to the world. Customers are increasingly using this new found power to share their thoughts about …

Workplace Trends 2015

Monday, January 19, 2015

At the beginning of the new year let’s take a moment to think about what trends are likely to impact on our businesses this year. According to a recent article in Business News Daily (read it here), the Society for Industrial Organizational Psychology (SOIP) has identified the top 10 from …